Customer Reviews for Cherry Capital Cadillac Subaru Traverse City, MI

Finding the right car at the right price, is often a challenge. Finding the right dealer to do business with, well that too can be as much of a challenge.

At Cherry Capital Cadillac Subaru in Traverse City, MI, customer satisfaction is our top priority. Our knowledgeable sales and service teams raise the customer care bar to the highest level. If you have never purchased or had your car serviced here at Cherry Capital Cadillac Subaru, allow us the opportunity to earn your business.


Your employees in service are always so pleasant and service rendered is quick and always well done.
Patricia J. - Traverse City    

I came in unscheduled and Bill took care of my battery trouble in a very courteous and prompt way. I appreciate your service. Thank you!
Thomas C. - Traverse City    

I just needed regular maintenance. My car was ready quickly and with the shuttle service, I was able to pick up my car on my lunch hour. When paying for service, the cashier helpfully explained the Preferred Owner Program, which I had forgotten about since purchasing the car. All in all, an excellent experience!
Agnes W. - Traverse City    

I was completely satisfied and happy to learn about leasing, since I had never done it before. The sales consultant was extremely accomodating, and I appreciated that very much,as well as time efficient, making it more convenient, as I keep pretty busy! I love the car, and the acquisition was a great experience!
Maureen L. - Burt, MI    

The service people -- both Mark and Bill -- were way beyond the minimum in advising me about what needed to be done on my car, and then making special arrangements to have it done as quickly as possible. I appreciated that very much.
Donald M. - Traverse City    

The sales staff did everything to make the sale go good.
Scott D. - Marquette    

Everyone was very polite and friendly. Very comfortable and upscale waiting area.
Patricia C. - Central Lake    

TG was great and so helpful! I wouldnt go anywhere else for a Subaru!
Lindsey M. - Traverse City    

Good service, friendly attendant
John F. - Traverse City    

Very positive, pleasant, and attentive to my service needs. great job!
David M. - Traverse City    

Mark Blandin was very helpful and patient. The overall Subaru experience was great!
Brett N. - Traverse City    

I had my car serviced at The Cherry Capital Quick Lube. Zach is outstanding. He also replaced a burnt out Headlight. Zach always goes the extra step for superb customer service!!!!!
Janice J. - Traverse City    

The dealership works with my time constraints and fits me in when needed. They are all so helpful and friendly. I would not go anywhere else. The knowledge they have is above other dealerships. Thank you Cherry Capital
Gail M. - Rapid City    

First impression was the chandelier hanging in the waiting service area. The sales dealer (Shawn Tandy) was very informative and friendly, down to earth. Shawn was able to get the color of Cadillac we asked for, coming from Ind. That was our first experience in a Cadillac showroom. We will be returning.
Karen W. - Grawn    

The staff was very friendly....and work done timely!
Robin E. - Traverse City    

At Cherry Capital Subaru your service department is just excellent it is the best Subaru department that I've ever had work on one of my cars. Everyone is so polite and knowledgeable and just so friendly. I mention your name a lot to my friends that this is the place to go for anything. And your quick lube is just excellent, the men out there suggested your service to me for tires and then I thought I should just go there and that I would get a good deal and I did. Cherry Capital Subaru your Just Outstanding with Everything I'm a very Happy Customer.
Christine S. - Interlochen    

The sales team at Cherry Capital did an excellent job. From friendliness to knowledge they out performed my expectations and previous encounters with other dealerships.
Jack B. - Petoskey    

We were completely satisfied with our experience. I cannot think of any areas that need improvement. I was very happy to use the dealer website to search inventory and then have the Outback we were most interested in ready for test drive. Tom was the most knowledgable sales staff person from any dealership I have ever worked with!
Megan M. - Manistee    

The salesman was extremely helpful and i would recommend Cherry Capital to anyone.
Mary Z. - Charlevoix    

They found the car I wanted right away and got it for me much sooner than I expected. They also gave me a very fair trade in price.
Michael M. - Traverse City    

We have purchased new vehicles from various local dealerships in the past. This is the only dealership in which we were greeted when we picked up the car and thanked by both the dealership owner and sales person for purchasing the vehicle. Cherry Capital Subaru was referred to us by a friend/co-worker as this was our first time inquiring on a Subaru. We do have a Subaru dealer closer to us than what Cherry Capital is. However, we drove 70 miles to shop for a car as this dealership was highly recommended. I can't say enough on the courteous service we received from the Shawn Tandy or Otto. (From the time we drove in the dealership till we finalized a purchase.) We have recommended them to others and will continue to do so. Don't change a thing!
Karen B. - East Jordan    

Keep making car buying a pleasurable experience like I had. We were told most everything over the phone and when we came in everything was as said on the phone down to the bottom line and our monthly payments. Nothing was different and the car was ready for us when we got there and we were set up quickly to do paperwork. This is all very important to us because we are traveling about 3 hours to get to the dealership.
Joan F. - Paradise, MI    

I liked the ease of negotiations. Would work with Tony at CC again. Loving the car so far.
Justin K. - Traverse City    

Thomas Hess did an excellent job for us.
Stephen K. - Traverse City    

I have been buying Cadillacs for twenty one years from Cherry Capital, and have found them to always be courteous and very helpful.
Elizabeth V. - Traverse City    

The sales associate that helped me, Tim McQuaid, did an outstanding job, and really seemed to hustle to make the deal work for me. I appreciate the effort. All positive marks for the dealership as well.
Peter F. - Cedar    

We liked Mike McFarland and will likely buy again from him. Tim did a fine job of explaining all features of the Outback.
Jonathon K - Roscommon    

I have purchased three cars from Timothy McQuaid. He is very helpful, friendly and knows these vehicles. I don't have any complaints or I wouldn't come back.
Sue C. - Traverse City    

Communication is awesome. Through both of our purchases, you've made us feel like we were the only ones you were working with. Top-notch service!
Kelly M. - Traverse City    

T. G. was an OUTSTANDING sales person. Bill Matthews in service is a "one of a kind, honest person". We bought the Subaru car because we wanted him to continue to do our service as he had been doing our service for many years while working for another dealership in Traverse City. He is an employee who is very much an asset to the company.
Elizabeth P. - Mancelona    

Cherry Capital had great friendly service, Tony was a sincere, genuine individual that greatly assisted us. There was no pushy sales pitch, just real people working with us to find the best vehicle for our family. We will be back and have already mentioned to friends and family the service they provided. It's so refreshing to deal with genuine people. Keep up the good work.
Brandy H. - Gladstone    

I was so impressed with my salesman Tom Hess. I was previously dealing with another dealership but Tom won me over with great communication through email follow up and his attentiveness. I have recommended him to everyone. The entire process with the dealership was great, it felt as though we were making new friends not just there to do business.
Jennifer P. - West Branch    

My buying experience went very smooth. I felt comfortable with the whole buying process.
Robert J. - Grayling    

Enjoyed meeting you and the staff and it is obvious why your dealership is successful by the manner in which you and everyone interacts with the customer. All of the staff are on the same page and it presents to the customer a seemless buying experience. Kudo's to you, Mike Harrison, and Mike the sales manager especially for creating the team and maintaining the friendly yet professional atmosphere.
Robert M. - Grayling    

Cherry Capital Cadillac is a first class dealership in every way. My husband is retired from an automotive career at GM, including Cadillac Division. For him to be completely satisfied with a sales and service dealership is a testimony in itself to Cherry Capital.
Ruth H. - Traverse City    

No pressure sales...the car sells itself.
Paul M. - Cedar    

If they just keep doing business as they do, they will keep and grow business. My salesman, Tony, and the gentleman who did the financing paperwork were wonderful to work with.
June S. - Elk Rapids    

They did everything right!! I would definitely purchase my next Subaru from them! Of course, that won't be for a while, since I had my last Subaru for 11 years!
Marianne S. - Traverse City    

We got excellent service and information from our dealer. We would highly recommend him to our friends.
William D. - Lake Ann    

They are great, very friendly and helpful. We always go to Tom Hess if we have questions, he is great,
Andrew B. - Traverse City    

We really appreciated how well our sales associate went over all the features of the vehicle, especially since we are first time buyers of Subaru.
Tina S. - Traverse City    

Great team to work with. Very accommmodating.
Archie B. - Holland    

This is not the first Cadillac I've purchased through Cherry Capital Cadillac. Over the years, I've purchased multiple Escalades and an XLR. I currently own a 2011 CTS Sport Coupe and this new 2012 SRX. I have always been completely satisfied with Cherry Capital Cadillac and their representatives and service department. It is an EXCEPTIONAL place to purchase the "car of your dreams" and to get ANY help you need with purchasing the right car for you. I would never go to another dealership for purchasing a car. CHERRY CAPITAL CADILLAC IS THE BEST!!!
Ann W. - Elk Rapids    

This is great, thank you for sending this, my Mom & I had an excellent experience with your team!
Chris P. - Ocoee, FL    

I want to thank Kristi Soper for all the professional work she performed and helped my family and myself when our Cadi broke down. You helped make an undesireable situation as good as it could be made!
Leonard - Chesterfield, MI    

Thank you for all your assistance. Your salespeople are outstanding and were extremely helpful. I know we will highly recommend your dealership to everyone we know. Thank you so much for everything
Erwin - Elmira    

Thank you for the full tank of gas, Tim! It's been a pleasure!
Jody L. - South Boardman    

It is always a pleasure to purchase a Cadillac from Cherry Capital Cadillac.
Joyce Z. - Traverse City    

Pleasure doing business with you. The car sure proved its winter driving abilities on the 6 hour drive back to Marquette in the snow storm today!!
Corey B. - Marquette    

My 2004 Caddy SRX had an annoying creaking noise in the front end. You fixed it and for a reasonable price, thank you. Best of all, while waiting, everyone was so accomodating; Otto Belovich and staff. A pleasant experience!
Jim H. - Traverse City    

Thank YOU Tom and everyone else at Cherry Capital Subaru. Tom was very pleasant and so thorough. In fact everyone seemed so friendly. We enjoyed the ride home getting double the mileage we are use to and looking forward to many more rides (ahem, with the dogs of course).
Blair & Kim B.- Harbor Springs    

Thank you once again Eric. There is no doubt that you and the staff at Cherry Capital Subaru bends over backwards to help customers like us feel confident and willing to make the trip to T.C. for sales and service!
Dwain & Christina - Charlevoix    

When we called with the problem you were quick to get my car in. Everyone was kind and I would tell anyone to come here for help.
Viva D. - Mancelona    

I am completely satisfied with all aspects of Service and with your staff! I trust all of you at Cherry Capital with my Subaru. That’s why I take it there – I can depend on all of you!
Margaret E. - Traverse City    

First rate buying and delivery experience!
Dennis O. - Manistee    

Everyone was very friendly, helpful and very professional. I would recommend this dealer to others.
James B. - Lake City    

We were very pleased with our Sales Associate, Tim McQuaid. In the fifty years I've been purchasing vehicles, he ranks in the highest.
John L. - Traverse City    

It is the best dealership that I have every dealt with. This is the ninth Cadillac that I have purchased. Four at Cherry Capital.
Harry E. - Frankfort    

Tim McQuaid was very knowledgeable and helpful in finding the exact model and features I wanted and offered a price right away that was better than I hoped for. I would recommend Tim anytime.
Louis M. - Traverse City    

Robert in service is the sole reason we purchased another SRX. He went up and beyond to help us get some help from Cadillac . He is a great guy Cadillac needs more people like him!
Susan V. - Traverse City    

I love my SRX and am extremely pleased with the professionalism at the dealership. Thanks a million!
Julia P. - Bellaire    

Our salesman, Mark Blandin, was considerate, helpful, knowledgeable, and business-like while being honest and friendly. Mr. Belovich, the owner, is always friendly and helpful too. We like the hometown feeling both in the people we deal with and the facility.
Ann K. - Traverse City    

Tim Galligan, we appreciated your easy yet professional manner. You clearly know your product. We'd also like to compliment everyone at Cherry Capital overall for its clean, neat, uncluttered appearance.
Dan & Janice S. - Beulah    

"Outstanding Service Writer Kristi - more than accomodating. Keep up the good work!"
Allen S. - Ludington    

"Greatly Appreciated the speed with which the repairs were completed, allowing us to salvage some of our vacation."
Tom D. - Lorain, Ohio    

"Quite happy, very satisfied. Tom is a very good people person and a credit to the dealership."
Al F. - Lake Ann    

"We are always treated like VIP's when we bring our car for any service."
Barbara W. - Williamsburg    

"Randy Christopher- Excellent Job in communicating problem and resolution!"
Jim M. - Traverse City    

"This is the best service dept. I've encounterd in my 50 years as a new car buyer."
Don D. - Cedar    

"Always glad to have you repair my car, because you listen."
Arleen M. - Arcadia    

"I have had nothing but excellent service at your service center and everyone, including Kristi, Mike, Jim, Todd, Eric, Phillip and Otto the owner. When we were there for service, we brought a neighbor woman with us and she waited with us. She told her husband that she never has seen a dealership that everyone treats everyone so nice and takes care of their customers...I HIGHLY recommend this dealership!"
Roger H. - Elmira    

"Both Kristi Soper (service) and Mark Blandin my salesperson of many years were extremely helpful. They both went above and beyond what one would expect."
Tom S. - Frankfort    

"I was very pleased with the service I received- especially from Kristi Soper- she was fantastic!"
Sara W. - Traverse City    

"Very nice people. I do not know how you can improve- a very pleasant experience. I feel like everyone knows their job completely."
Dave & Terry W. - Williamsburg    

"What can I say! As always everything was great at your car dealership. I just bought my 3rd Subaru Forester from your dealership. I love it! My Salesman- Mark Blandin- made the whole process so easy. I always feel at home at Cherry Capital whether I'm in for service or in to buy a new Subaru. I will definitely be back in the future to purchase my 4th Subaru! Thank you to All! "
Cecelia B. - Copemish    

We would like to express our appreciation for the exemplary service we received from Mr. Tim Galligan "TG" when purchasing our 2011 Subaru Outback. He listened to our concerns and was knowledgeable and helpful making special efforts to meet our needs from start to finish! His ability to listen and relate to the needs of the customer made our purchase memorable. He did not waste our valuable time!
Sharon B. - Traverse City    

"What an easy, relaxing time it has been buying my new Subaru Forester from the Cherry Capital Dealership. Everyone is so great here- especially Mike. What a pleasure to have been heard on what I what, and have it available. I love my new car, and love doing business at Cherry Capital--Drove home in a snow storm- 1 1/2 hour trip- but my subaru handled awesome! Thank you!"
Mary Jo O. - Roscommon    

"A very friendly staff. Everyone we met was knowledgeable and furnished professional responses to all of our questions. In all, it was a bloodless, pleasant experience which left us pleased with the product and the price. Tom was Fantastic!"
Jim & Carole R. - Maple City    

"Excellent Service! TG was great! Thanks Much!"
Joan D. - Cedar    

"Cherry Capital was the only dealership that greeted us outside in the nasty weather. We were just admiring the car but had no intention of buying it. The salesperson was so full of great information that our interest was sparked, and because of his patience we bought a car that is just perfect for us. "
John G. - Traverse City    

"Tom is WONDERFUL! He made purchasing painless. His warm, genuine and knowledgeable demeanor is an asset to the organization. I will highly recommend him to my friends and family. Thank you Tom! "
Cathie F. - Traverse City    

"Excellent Sales! Tom was very helpful! No pressure just like a friend. I'd recommend Cherry Capital Subaru to all my friends. Thank you!"
Kathy H. - Traverse City    

"Tim, Thanks for the use of the Dealer Plate. This 1984 Buick Regal is one fine ride. Almost as comfortable as my 2009 car. We enjoyed doing business with you."
Larry P. - Frankfort    

"Buying the car was a great experience. Mike McFarlan listened carefully to my "wish list" and found us an affordable car that we feel really positive about. Phil made the financing comfortable and easy. Thanks so much- We'll be back!"
Marybeth N. - Traverse City    

"Hadn't planned on buying a car on my lunch hour but the car was a beauty, Tom was straight forward and answered all my questions. I just couldn't leave the car behind. It was very easy and the most pleasant experience I've ever had buying a car. Phil explained in clear terms the financing - it was all a positive transaction."
Deb A. - Traverse City    

"Our experience with Cherry Capital was very satisfactory. The sales rep, TG was very friendly and professional as was Jaime. We would definately recommend you to our friends.Thanks"
Dale W. - Leland    

"Mr. Wysocki has always been very responsive, helpful, informative, and accurate with information in the products and services at Cherry Capital. Mr. Wysocki has been pleasant and friendly to deal with. Mr. Darga was well prepared, courteous, and polite. The transaction went very smoothly and there were no "surprises". The staff of the service department have always been professional in every respect and courteous as well as friendly and accommodating."
Robert & Joan O. - Suttons Bay    

"Tom really helped us our very much. He does his job very well and treated us great. Phil also did a great job too. He was on top of his work. Well done."
Michael K. - Boyne City    

"Tom, Just wanted you to know it was a pleasure doing business with you. We are happy with the car. Again thank you. It was a pleasure and I really appreciate the fact that you have been so helpul and for the follow up calls. By the way, I have never wrote a thank you to a sales person before, so feel honored as you should be."
Mr. and Mrs. Timmins - Onaway    

"Tom sold my daughter a car 3 years ago he is still as professional now as then. Tom reviewed my used car request and made a point to address my request. He did not push me into anything that I didn't want. I would come back to Tom and Cherry Capital if I was to buy again. "
Pat E. - Suttons Bay    

"Thank you so much you did an amazing job. You found exactly what I need and were very helpful, polite, and honest. This was my best car buying experience by far.Thank you."
Dustin H. - Mancelona    

"We were impressed with the service. We were treated respectfully. All our questions were answered with care and willingly. Tom did a great job in explaining the functions of the car. Phil made the purchase painless and easy. Both men were friendly and courteous."
Marcia K. - Boyne City    

"It was very! very! very! nice doing business with everyone at Cherry Capital of Traverse City. It was nice and pleasant! Thank you very much Tom Wysocki."
Gerry L. - Traverse City    

"Wonderfull Staff! Both Sales and Body Shop. Fair Pricing. Comfortable showroom and waiting area. Makes purchasing a car a non-stressful experience."
Kevin E. - Traverse City    

"From listening and watching Mike McFarlan on TV in our living room to keys for the car everyone was very easy to work with. Thanks to the team efforts and especially Tom Wysocki."
Doug & Mary Ann T. - Cadillac    

"I had a positive experience with Cherry Capital. Tom Wysocki helped me find a car which fits my needs and went over the features of the car. Cherry Capital took care of switching plates to my new car, because my plates were going to expire in a month they renewed the plates for me which saved me a trip to the Secretary of State. When I picked up the car Tom took the time to go over the functions of the car and answered all my questions."
Joseph W. - Traverse City    

"We have purchased several vehicles from Cherry Capital, and the sales and service has always been excellent. The products and the personnel are always going the "extra mile" in providing outstanding service. We would highly recommend this dealership to anyone considering buying a car."
Donald W. - Lake Leelanau    

"This is our third car from Cherry Capital.We would recommend Cherry Capital to anyone and are pleased with all of our cars."
Robert & Ann S. - Frederic    

"Excellent Sales and Service. Treated with respect and very happy with my purchase at Cherry Capital Subaru. Thanks Tom Wysocki, Jaime Hale, & Mike McFarlan."
James W. Blaha Jr. & Sons    

"Because of the ease of purchase, cordiality of the staff, including Tim Galligan, Mike McFarlan, and Mr. Belovich, we decided to purchase a second vehicle in less than a year from Cherry Capital. We would not hesitate to recommend Cherry Capital to our friends or relatives."
Larry M. - Williamsburg    

"All aspects of the experience exceeded our expectations. We were very impressed with our salesman Tim "T.G." Galligan. Our Subaru handled our unplowed, 8 inches of fresh snow easily. Thanks so much for all your help in getting us in this fine vehicle!"
Kate M. - Mesick    

"My third Subaru and another fair deal from the salesman, Tim Galligan and the folks at Cherry Capital. I highly recommend this dealership."
David G. - Fife Lake    

"Just wanted to let you know everything went great. Drove straight though, got home in NY about 3:20 am. Please spread my thank you to Phil and Kristin also as they were both very helpful with this process. I enjoyed meeting everyone in person and am loving the car. Overall it was a great experience and I just wanted to say thank you to the whole team."
Geoffrey H. - New York    

"Tim McQuaid-- Thank you for your assistance with our recent purchase of an Acura RL. I was impressed with your courtesy, professionalism, and the speed with which you handled the entire process, from the negotiation to the second key's arrival at our door yesterday. We will be glad to consider Cherry Capital for our future auto purchases."
Matt T. - Midland    

"They went the extra mile to find the exact vehicle that I wanted, including color and options!"
Clarence M. - Grayling